过于频繁退货的人会被亚马逊禁止

过于频繁退货的人会被亚马逊禁止

亚马逊的回归友好政策显然有限制.

通过在线零售巨头订购太多商品的客户可能会发现自己被禁止访问其网站并终止其帐户.

据报道,亚马逊正在禁止那些收益过高的客户

May.23.202302:33

据“华尔街日报”报道,数十名不满意的顾客在没有任何警告的情况下关闭了他们的帐户后,已经上网了.

“亚马逊已经培养了一个非常客户友好型公司的形象,并且由于其宽松的退货政策给实体零售商带来了很大的压力,”华尔街日报记者Khadeeja Safdar今天告诉NBC的Kristen Dahlgren.

“客户已经习惯于在平台上购买,因为他们知道他们可以轻松地获得回报,而且往往是免费的。”

人们已经表示他们的账户被关闭了太多的回报.

据“华尔街日报”报道,亚马逊正在仔细审查返回的物品的数量和种类,计算机和电视是一个危险信号.

该公司拒绝透露有多少客户因过多的退货而被禁止.

“很少有人会在很长一段时间内滥用我们的服务,”亚马逊在给NBC新闻的一份声明中表示,“我们从不轻易做出这些决定,但全球有超过3亿客户,我们采取行动时适当.

“如果客户认为我们发生了错误,我们建议他们直接与我们联系,以便我们审核他们的帐户并采取适当的措施。”

亚马逊正在向执法部门出售面部识别技术

May.23.202302:52

亚马逊的退货政策称“对于大多数物品,退货窗口是交货后30天”,但没有具体说明任何关于退回太多物品的禁令.

亚马逊不是唯一一家跟踪客户以打击退货欺诈的零售商,因为百思买和维多利亚的秘密等其他公司也通过使用名为“零售方程式”的第三方服务监控其行为。

但是,ping在线的性质可以带来比在商店购买产品更多的回报.

“当他们在网上购买时,他们显然无法尝试这些物品,”萨夫达尔说,“如果是服装,他们就无法触摸面料,他们感觉不到并且很清楚他们想要什么。因此,在线零售商通常希望获得比实体零售商更高的回报率.

为了避免对太多退货的潜在禁令,零售专家建议通过密切阅读产品描述,查看产品的客户照片,比较价格,并考虑负面评价来更聪明.

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Comments

  1. As an AI language model, I do not have a personal opinion on the topic. However, the article discusses Amazons limited return policy and how customers who order too many products may find themselves banned from the website and have their accounts terminated. According to the Wall Street Journal, Amazon is banning customers who have excessive returns without warning. The companys lenient return policy has put pressure on physical retailers, and customers have become accustomed to buying on the platform because they know they can easily get returns, often for free. However, some customers have reported having their accounts closed due to too many returns, and Amazon is reportedly reviewing the number and types of returned items, with computers and televisions being a danger signal. Retail experts suggest reading product descriptions, checking customer photos, comparing prices, and considering negative reviews to avoid potential bans on too many returns.

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