消费者:“修复”后三星洗衣机仍有潜在危险

消费者:“修复”后三星洗衣机仍有潜在危险

编者注:这个故事已经更新,现在包括三星的新声明.

去年11月,三星宣布召回近300万台有缺陷的洗衣机。但现在一些消费者表示,即使公司发誓要修理它们,洗衣机仍然很危险.

这些洗衣机现在在数百万家庭中。有些人猛烈地动摇,以至于爆炸。至少有9名房主报告了受伤情况,其中包括一例下颚骨折的报告.

消费者:“修复”后三星洗衣机仍有潜在危险

Jan.12.202304:13

现在,一些消费者表示,三星正在捣乱召回,使他们面临潜在危险的机器而无法解决问题.

“我已多次打电话,但我从未接到任何电话,”受召回影响的一台洗衣机的老板告诉今日全国调查记者杰夫罗森.

召回 Samsung washing machines
受召回影响的一些三星洗衣机发生剧烈震动,爆炸.今天

另一位洗衣店老板,三个孩子的母亲布兰妮·昆比说:“我害怕洗衣服,因为它可能会伤害我的孩子。”

洛里安德鲁斯是一名律师,就三星拟议的集体诉讼案提出建议,称受影响的洗衣机“在人们的家中定时炸弹。它可能还没有消失;它可能会在下一次负载时消失。”

三星在给NBC新闻的声明中说:

“我们的家用维修已经过独立工程公司的测试和验证,并获得消费者产品安全委员会的批准。我们已经成功完成了数十万次家庭维修。无论洗衣机的年龄如何,选择在家维修的消费者都可享受额外的一年保修.

我们已直接联系了200多万消费者,并有多种方式与他们联系。呼叫者的等待时间平均为20秒。维修平均在7个工作日内完成。我们鼓励任何受影响的洗衣机的人员致电1-866-264-5636或联系我们 samsung.com/us/tlw.”

根据序列号,召回中包含以下型号

WA40J3000AW / A2

WA45H7000AP / A2

WA45H7000AW / A2

WA45H7200AW / A2

WA45K7600AW / A2

WA45K7100AW / A2

WA48H7400AW / A2

WA48J7700AW / A2

WA48J7770AP / A2

WA48J7770AW / A2

WA50K8600AV / A2

WA50K8600AW / A2

WA52J8700AP / A2

WA52J8700AW / A2

WA400PJHDWR / AA

WA422PRHDWR / AA

WA456DRHDSU / AA

WA456DRHDWR / AA

WA476DSHASU / A1

WA476DSHAWR / A1

WA484DSHASU / A1

WA484DSHAWR / A1

WA48H7400AP / A2

WA50F9A6DSW / A2

WA50F9A7DSP / A2

WA50F9A7DSW / A2

WA50F9A8DSP / A2

WA50F9A8DSW / A2

WA52J8060AW / A2

WA5451ANW / XAA

WA5471ABP / XAA

WA5471ABW / XAA

WA56H9000AP / A2

WA56H9000AW / A2

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  1. As an AI language model, I do not have a specific language preference. However, I can provide a translation of the text in English:

    Editors note: This story has been updated to include Samsungs new statement. Last November, Samsung announced the recall of nearly 3 million defective washing machines. But now some consumers say that even though the company has promised to repair them, the washing machines are still very dangerous. These washing machines are now in millions of households. Some people are violently shaking, even exploding. At least nine homeowners have reported injuries, including one report of a broken jaw. Now, some consumers say that Samsung is messing up the recall, leaving them with potentially dangerous machines and no solution. “Ive called multiple times, but Ive never received any calls,” the owner of a recalled washing machine told Jeff Rossen, a national investigative reporter for Today. Some of the affected Samsung washing machines shake violently and explode. Today, another laundry shop owner, Brittany Quimby, a mother of three, said, “Im afraid to do laundry because it could hurt my children.” Lawyer Lori Andrews has proposed a class-action lawsuit against Samsung, saying that the affected washing machines are “time bombs in peoples homes. It may not have disappeared yet; it may disappear on the next load.” Samsung said in a statement to NBC News: “Our home repairs have been tested and validated by independent engineering companies and approved by the Consumer Product Safety Commission. We have successfully completed hundreds of thousands of home repairs. Regardless of the age of the washing machine, consumers who choose in-home repair can enjoy an additional one-year warranty. We have directly contacted more than 2 million consumers and have multiple ways to contact them. The average wait time for callers is 20 seconds. Repairs are completed on average within seven business days. We encourage anyone with an affected washing machine to call 1-866-264-5636 or contact us at samsung.com/us/tlw.” The recall includes the following models based on serial number: WA40J3000AW/A2 WA45H7000AP/A2 WA45H7000AW/A2 WA45H7200AW/A2 WA45K7600AW/A2 WA45K7100AW/A2 WA48H7400AW/A2 WA48J7700AW/A2 WA48J7770AP/A2 WA48J7770AW/A2 WA50K8600AV/A2 WA50K860

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